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Trust Is Becoming Something Companies Have to Engineer

What happens to trust when more and more decisions are mediated by technology? Can we still rely on individual expertise and reputation when AI, automated workflows, and increasingly complex systems are shaping how organizations make decisions?

Insight & Updates

Your Company Probably Doesn’t Have a Speed Problem

October 23, 2026
When organizations feel slow, the usual explanations are about people. Teams are too cautious. Legal is a bottleneck. Approvals take forever. Leadership asks for urgency, and everyone promises to move faster. In my experience, most people are trying hard to move quickly. What stops them is uncertainty about whether they are allowed to. That is...
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Lawyers Were Trained to Find Answers. Businesses Need Decisions

October 9, 2026
One of the biggest surprises of my in-house career was how rarely anyone wanted the legal answer. At least not in the form lawyers are trained to deliver it. Law school rewards the person who finds the hidden issue first, who knows the doctrine, who can explain with precision why something is risky. Law firms...
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AI Is Making Answers Cheap. Judgment Is Becoming More Valuable

September 30, 2026
For most of my career, a meaningful part of professional value came from knowing things other people did not. Where to research. Which authority mattered. How to read a contract and spot the risk everyone else missed. How to draft language that took years of training to get right. That expertise was valuable partly because...
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How to Build Living Playbooks That Keep Legal Relevant

September 2, 2026
Why Static Policies Fail Modern Legal Teams Living playbooks are now essential for modern legal teams. Legal departments still depend on static policies that were built for another era. Thick manuals, frozen PDFs, rigid frameworks, and one-time policy rollouts create an illusion of control but break the moment the world shifts. And the world now...
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Hiring for Reinvention: The New Standard for Modern Legal Teams

August 5, 2026
Why Hiring for Reinvention Must Replace Pedigree Hiring for reinvention is now the defining skill of modern legal teams. The legal profession has long hired for pedigree. Top schools, polished resumes, prestigious clerkships, and familiar career arcs were treated as indicators of excellence. That approach worked when legal systems evolved slowly and leadership meant mastering...
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